Take advantage of Crisp’s complete feature set to craft an exceptional experience for your clients and leads.
Multichannel-ready today
Connect various channels and respond automatically across all of them.
Comprehensive bot documentation
Learn to build an engaging conversational agent with dedicated videos and tutorials.
Gain autonomy with a no-code chatbot builder
Looking for the best visual builder to enhance the customer experience? Crisp’s intuitive bot editor allows your team to connect consumers with support automatically. This tool brings in more qualified users and reduces the workload for your customer support teams. With Crisp, your marketing team can build their ideal scenarios without technical assistance—simply hit 'publish' to make them live. Easily engage potential customers, qualify leads, and tailor messaging based on visitor choices using a user-friendly chatbot builder. You can even integrate AI with your own content to provide accurate and helpful responses. Create custom conditions to ensure personalized interactions, making your chatbot an invaluable asset for your business.
Launch advanced AI-powered workflows without coding
Through an intuitive no-code chatbot builder, any department can effortlessly create advanced templates and integrate AI-powered blocks. For example, if a user asks, "How do I reset my password?", the chatbot can automatically provide a link to the relevant FAQ article and offer step-by-step instructions. You can also automate CSAT surveys with questions like "Are you satisfied with the answer?" and give users options to close the chat, speak to a human agent, or ask another question. The simplicity of native AI functionality makes it easy to build personalized and responsive conversational experiences, such as suggesting products based on browsing behavior or answering FAQs in a natural, engaging way.
No-code chatbot builders are essential because they enable you to design a chatbot template that fits your needs. With a no-code solution, you can build workflows from scratch to tackle specific challenges and improve customer service. They’re valuable because they empower everyone in the company—not just technical staff—to automate scenarios for their own purposes, making it easier for any team to improve the customer experience.
In 2024, creating an automated scenario is easier and more affordable than ever. Crisp’s chatbot builder is part of our Essentials plan, with no additional plugins or fees required. It’s a popular choice among professional website owners because it operates without limitations, allowing your company to offer the best experience.
600,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Emma
We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.
Chris Sees
Hoxton Mix
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
Edoardo Moreni
Emma
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.
Hoxton Mix
What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.
Reedsy
Emmanuel Nataf
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
Discover other features our chatbot offers
Chatbot API
Access an open platform for developers and marketers to create, manage, and build powerful custom bots using our chatbot API.
Emma
Hoxton Mix
Reedsy
