Discover how HubSpot Service Hub compare with Kayako

What is the best software for your business? Looking to compare HubSpot Service Hub with Kayako? Enjoy a detailed comparison of HubSpot Service Hub vs Kayako.

14 days free trial — No commitment

comparison-background-hubspot-service-hub-kayako

Discover how HubSpot Service Hub compare with Kayako

Enjoy a detailed comparison table about features and pricing

comparison-table-man
Pricing
HubSpot Service Hub
  • Highest Plan$1,104 / mo
  • Chat Seat Included10
  • Additional seat$110 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$13,212
Kayako
  • Highest Plan$60 / mo / agent
  • Chat Seat Included1
  • Additional seat$60 / mo / agent
  • Contacts-
  • Annual billing for 20 users$14,400
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
HubSpot Service HubKayako
Pricing
Highest Plan$1,104 / mo$60 / mo / agent
Chat Seat Included101
Additional seat$110 / mo / agent$60 / mo / agent
ContactsUnlimited-
Annual billing for 20 users$13,212$14,400
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact4.6s-
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

comparison-competitor-hubspot-service-hub-product

What is HubSpot Service Hub?

Hubspot Service Hub is one of the leading platforms to offer a customer service platform for businesses around the world. The customer service tool is deeply integrated within Hubspot Suite. HubSpot Service Hub aids companies to offer outstanding experiences through deep integrations with other tools from the Hubspot suite. The ticketing system enriches and drives customer relationships by identifying opportunities and delivering the utmost services with authenticity.

Hubspot has many competitors as it's one of the leading CRM software in the world. However, if we look at Service Hub only, it's common to think about Zendesk, Intercom, Freshdesk or Crisp.

Access a detailed comparison between Crisp and HubSpot Service Hub

comparison-competitor-kayako-product

What is Kayako?

The frictionless customer loyalty service and core internal IT support businesses need to scale. Kayako fosters workflow automation and close collaboration with team members in a shared inbox. Businesses can see the whole customer journey picture in a single view. It uses a full integration of cloud-hosted HelpDesk software to support SMBs. Varun Shoor founded the company in 2001 to put an end to missed messages, unhappy teams, and frustrated customers. So, he came up with this box of powerful software helpdesk software to make it easy for the customer service team to efficiently manage consumer requests and conversations that came through from multiple channels.

Access a detailed comparison between Crisp and Kayako

footer-cta-backgroundfooter-cta-patternfooter-cta-receptionfooter-cta-persona
  • footer-cta-badge-g2-recommend
  • footer-cta-badge-g2-requirements
  • footer-cta-badge-g2-loved

Ready to improve your customer experience?