Discover how ZohoDesk compare with Facebook Chat

What is the best software for your business? Looking to compare ZohoDesk with Facebook Chat? Enjoy a detailed comparison of ZohoDesk vs Facebook Chat.

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Discover how ZohoDesk compare with Facebook Chat

Enjoy a detailed comparison table about features and pricing

Pricing
ZohoDesk
  • Highest Plan$50 / mo / agent
  • Chat Seat Included1
  • Additional seat$50 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$12,000
Facebook Chat
  • Highest PlanFree
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • ContactsUnlimited
  • Annual billing for 20 usersFree
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
ZohoDeskFacebook Chat
Pricing
Highest Plan$50 / mo / agentFree
Chat Seat Included1Unlimited
Additional seat$50 / mo / agent-
ContactsUnlimitedUnlimited
Annual billing for 20 users$12,000Free
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact-5,3s
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields-
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
Crisp

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

ZohoDesk

What is ZohoDesk?

Who says customer service is uncompromising? Zoho Desk has been trying for years to streamline customer service operations while delivering a long-lasting customer experience. The platform improves agent productivity and support to customers while making business with operations convenient, ultimately enhancing sales opportunities. Founded in 1996 by Sridhar Vembu and Tony Thomas, Zoho Desk provides hassle-free long-term contracts and lock-ins. It offers outstanding customer services for big corps that blends into any organizational structure.

Access a detailed comparison between Crisp and ZohoDesk

Facebook Chat

What is Facebook Chat?

Facebook Chat is a live chat software that allows businesses to communicate with their customers in real-time through Facebook Messenger. Also known as instant messaging, it's an easy way to reach customers. The company was founded in 2004 and offered features such as customizable chat widgets, automatic chat invitations, and integration with popular platforms like Shopify. Its messages are easy to read and manage and even delete.

Access a detailed comparison between Crisp and Facebook Chat

Ready to improve your customer experience?