Monitor knowledge base efficiency with dedicated analytics

Review your knowledge base performance to improve your self-service efficiency and enhance your customer's experience

14 days free trial — No commitment

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  • Measure knowledge visibility

    Simply assess the number of average visitors for each article

  • Improve your knowledge articles

    Understand how your content can be improved thanks to customers' feedback

  • Understand customers' needs

    Create content based on typed keywords in the knowledge base search engine

Explore our knowledge base software

Learn more
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Crisp is not just offering your knowledge base analytics, discover all the features offered by our all-in-one business messaging solution

600,000 brands are already using Crisp to improve their customer experience. See their testimonials !

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Emma
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Evaluated over 20 products, and Crisp came out on top

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Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

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Edoardo Moreni
Emma

We chose Crisp from the begining because of its flexibility and level of automations it allowed.

We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.

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Hoxton Mix
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Crisp is probably one of my favorite part of my business. It's just so good.

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Reedsy
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Emmanuel Nataf
Reedsy

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.

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Ready to kickstart your knowledge base analytics?