Meet our Crispy Partner
Alexandre Guillaud
Get help from our talented partner to take your crisp experience to the next level.
14 days free trial — No commitment
Who is Alexandre Guillaud?
Here’s a quick overview of my profile and strengths:
- Over 7 years of experience with great companies, first as a full-time employee (PSG, Roland-Garros, Weezevent, Ulysse) and then as a freelancer (Bpi France, Leetchi, DIJO, Bene Bono, Pams, Merci Michel).
- Expertise in a wide range of areas: team management, tool configuration, bot creation, audits and recommendations on organization, CSAT surveys, internal process improvements, recruitment, onboarding creation, and more.
- Highly curious and self-taught through books (Delivering Happiness), podcasts (Le Client by Marine Deck), and a personal Notion where I collect best practices in customer relations.
- Excellent at anticipating what customers will or won’t understand and translating that into actionable business improvements.
I’m deeply passionate about customer service and firmly believe that brands should take more inspiration from those that invest heavily in their customer relationships—responding quickly, effectively, and communicating simply with their clients (e.g., Asphalte, which I absolutely love!)
Paris, France
How can Alexandre Guillaud help you ?
Project Management
Expertise in project management, including planning, execution, and monitoring of Crisp integration projects. This includes resource allocation, task scheduling, and progress tracking to ensure successful implementation and optimization of Crisp features.
Customer Support Expert
Provide expert customer support services, including issue resolution, customer service, and feedback collection. This includes using Crisp to manage customer interactions, track support tickets, and ensure timely and effective customer support.
Process Optimization
Identify and implement improvements to business processes, focusing on enhancing efficiency and user experience. This includes streamlining workflows, reducing bottlenecks, and implementing best practices for Crisp integration and optimization.
Development
Expertise in web development and programming, covering front-end and back-end technologies. Skilled in creating responsive websites, web applications, and integrating various APIs and third-party services to enhance functionality and user experience.
Consulting
Provide expert advice and guidance on best practices for Crisp integration and optimization. This includes strategy development, process design, and implementation planning to ensure optimal use of Crisp features and capabilities.
Automation
Implement automation solutions to streamline operations, reduce manual effort, and enhance efficiency. This includes the use of automation tools and scripts to automate tasks, improve accuracy, and reduce errors in Crisp integration and optimization.
