How to create an out-of-office chatbot?
Willing to create a bot that gets triggered when you're out of the office? With Crisp, you can create a bot that gets triggered when you or your team are not available.
Helpdesk article: https://help.crisp.chat/en/article/how-to-create-a-department-routing-bot-11f6pij/
Chatbot example
Key Moments
- 0:00
Introduction
- 0:59
Create a Picker block
- 2:37
Create the branches to match your buttons
- 3:42
Add a segment for each of your buttons
- 5:50
Create a routing rule based on the segment you set with the bot